Reception (open 24 hours a day):
Our staff is always at your disposal to help you enjoy the visit of Florence.
We invite you to ask suggestions and information for all your needs.
At your arrival you will receive a detailed map of Florence where the major monuments are indicated, as well as the restaurants and trattorias that we usaully suggest. Please ask the front desk for more information.
Museum ticket reservations. Very useful to avoid long wait.
Check-in. The rooms are available from 1:00 pm. Early arrival. If you arrive at the hotel before your room is ready we will hold your baggage in our deposit. Our lounge and a toilette service are available for your confort. Late arrival. We always hold the confirmed reservation for late arrival. Anyway, we kindly ask you to send a message with the predicted arrival time. Check-out: before 12:00 noon. On the departure day we can hold your baggage in our deposit, free of charge. Other services at the reception. Wake up call.Restaurant reservations.Tourist information, train, theatres and museum reservations.Shopping and markets information.
Guided tours / walking tours reservations.
Taxi call. Limousine transfers.
Flight reconfirmations.
Mail service.
Currency change.
Free deposit for your luggage at arrival and departure time.
Call for english speaking doctor.
|