Dec 23, 2010
My husband and I were guests of the Hotel Ritz in early October. We had come to Florence for just one day on a trip that my husband had waited 60 years to take. We could not have found a better place to be than with you. Just the other evening we were talking of the Hotel and what a pleasure it had been to be guests there with a young couple who stayed there with their family during the summer of 2010.
We want to wish you a very Merry Christmas and a spectacular 2011. May each day of the New Year brings everything good to you and yours and to the Hotel Ritz. We look forward, one day, to staying with you again.
Wed, 06 Oct 2010
Subject: thank you
to the ritz hotel menegers,
i would like to thank you so much for your great hospitality in your hotel during my visit to florence .
the hotel is uniqe and comfterable, clean and calm. and beyond all the very good conditions your personal attitude toward the visitors, the nice welcoming, the good advice make my stay in florence very exieting.
thank you so much,
i hope to return and stay at your hotel in the futur.
Sat, 14 Aug 2010
From: Mrs. D. Mayer
Subject: our review
This was not my first time in Florence, but was my first time at your hotel. The stay was fabulous. The location sublime. The reception was very friendly. We were recommended to La Maremma for dinner--the owner called ahead to the restaurant and made a reservation for us. The food was outstanding. We arrived with a very large tandem bicycle and two singles and they gave us a very adequate place to store all. Grazie Mille, Fedeli, per tutto!
Stockholm, June 15, 2010
Hilkhe and I had a fine time in Florence and liked very much to stay with you. Our best thanks for the room with a fine view. Also the staff were nice, likeable people.
Her are some photos to them, and our best regards. I do not feel I took the best possible photos at you and them, but "always something". Hilkhe said she has got a new favourit city so we night come back some day.
02 May 2010
Subject: Thank you
Dear Hotel Ritz
We would like to thank you for helping make our stay in Florence so enjoyable and memorable. The hotel is an excellent one in a great location and we will certainly recommend it to any friends or relatives who go to Florence. We would also like to thank you for the help and advice you gave us, particularly about the flight disruptions.
With best wishes
Dave and Jill Perfect
April 26, 2010
Spring greetings from the Swedish family, Nilssons, who had a nice stay at your hotel and in Florens during 3-5 march this year.
We are very greatful, that you helped us with renting a car and make a map for us, so we found San Gimignano.
Marie Louise Svank
Lisa Karim Nilsson
10 agosto 2009
This is rather late but we would like to thank you for the lovely stay at your hotel in the month of June! We were well taken care off and appreciate your hospitality..
We would also like to mention and send a special thank you to the gentlemen( the driver) who drove us to pisa, unfortunately we dont have his name but he was a lovely person and we would like you to please call him and thank him, also for the lovely car seat he got for the baby!
Thank you for your kind assistance
MERRY CHRISTMAS AND A VERY HAPPY NEW YEAR
Dear Roberto,Fredricia and Suzzana,
Here's wishing all of you all the very best for a wonderful Christmas and a bright and prosperous New Year.On the eve of this universal day of rejoicing-the birth of our beloved Lord Jesus,I hope and pray that our Father in Heaven,keeps you in His Eternal Care,blessing and protecting you from all onslaughts and helping you to realize your fondest hopes, choicest dreams and loftiest aspirations.Amen! Hope to see all of you in April 2010.Have made my booking..... and am counting the days when I shall be back in my beloved Florence to reclaim all of my most loved sights and spots and yes the sheer pleasure of meeting all of you too!
I recently made a trip to Florence. We stayed at the Ritz hotel from 13th November
to 16th November 2008.
We thoroughly enjoyed our stay at the hotel. The hotel was very comfortable and the staff were very helpful and friendly. Federica in particular was very helpful and always greeted us with a smile .
I once again thank all your collegues who made sure we had a wonderful time at your hotel.
I stayed at the Hotel Ritz at the end of September for 5 nights, with two of my friends. This is one of the best travel experiences I have ever had. Our room was very clean, which is one of the primary things I look for. The staff was wonderful, and gave us great dining recommendations, tour sufggestions, etc. (especially Federica). I would defiitely stay at the Hotel Ritz the next time I am in Florence. Thank you for a great stay.
Dear Hotel Ritz,
Pur room had a balcony; thank you very much.
Your hotel is wonderful and the staff so very helpful.
Rita and I enjoyed our time at Hotel Ritz, we would recommend you to our friends and will certainly come back to stay with you when next in Florence.
Your city is beautiful - we look forward to returning.
Richard Spencer (Room 32)
Dear Irini and all the reception staff @ the Hotel Ritz.
On behalf of Linda & Austin Marsh may we say a big thank you for all your help and friendship given to us on our short break holiday in Florence in March 2006.
You made our holiday that bit special !
Best Wishes & Kind Regards.
Linda & Austin Marsh
08 mar 2006
Federica, Roberto, Artan, Imanuele + Irini
Thank you all again for the bottom of my heart for your kindness and concern when I was sick. it will always be remembered.
Ms. Joan C. Shisler
We could not have enjoyed our stays more in your charming Hotel Ritz, on both 19-21 September, and also 5-8 October. Your management and staff went out of their ways to make us feel welcome, comfortable, and at home in our favorite italian city. We hope that this was not our last visit to Florence and to Tuscany. We shall certainly book with you again when we return!
Timothy and Joyce Williams
5 may 2004
We would like to express our appreciation for their assistance and frequent
phone calls to locate our lost baggage.
For three days they continually checked with Alitalia at the Florence airport, which certainly assisted in expediting the search of our lost bags.
We enjoyed our stay at your fine hotel.
Thank you and your staff.
Mr. and Mrs. C.B. Schmidt
Carte de remerciement
Monsieur le Directeur,
j'ai passé un séjour incroyablement bon en Florence, fait qui est du, en grande partie à votre hotel si accueillant et au personnel qui travaille tellement avenant. Felicitations pour l'ambiance crée et pour le personnel bienheureusement choisi.
En particulier, je voudrais signaler la grande gentillesse de mademoiselle Amantini qui s'est portée à mon aide chaque fois que j'avais besoin. Je la remercie sincerement.
Je compte revenir un jour dans votre hotel car je le quitté avec une excellente impression.
Agrées, cher monsieur, l'expression de mes sentiments les meilleures.
Madame Margarita Paloukova (Bulgarie).
Subject: Thank you!
Dear Federica and the Hotel Ritz staff;
Just wanted you to know how very pleased we were with our room and the attention of the staff. The room was lovely, well equiped, clean, and views from the windows were outstanding. We especially loved the veranda!!!! The staff went out of their way to help with reservation for restaurants, call taxies, and help us find out way around Firenze. We want to specially thank your night front desk staff for putting us with all our inquires, while he was answering phones, checking in guests, and keeping the front of the hotel clear of cars wrongly parking in front of it... He was truly multitasking!!!!!
I also want to commend federica for handling our reservations, answering all our questions and making reservations at the museums. Everything was without fault and promptly answered in great detail..
We will definately be recommending the Hotel Ritz to all our friends and posting it on bulletin board websites for travel.. Again, thank you for sharing your wonderful city with us. We love firenze and will be back .
Betty and Curtis Cox
Sun 5 Aug 2001
Subject: Thank you
My family and I want to thank you and your fine staff for making our stay in Florence memorable. I particularly want to thank Pamela for her assistance in securning reservations and for being so pleasant.
Grazie a tutti,
To Roberto and all the staff of the Ritz.
Last month my wife and I stayed in your hotel for a week. We had a wonderful time in Florence and we enjoyed your hotel and your hospitality. Thankyou for helpingto make our holiday so wonderful. I am sure we will be back.
Many, many thanks,
Adrian and Pauline O'Connor
Dear Hotel Ritz Manager and Staff,
I would like to take this opportunity to thank you for the gracious hospitality you extended to me during my stay at your hotel. The front desk staff was courtesy upon my check in and check out and was more than happy to help me make reservations to see the various sights of your beautiful city. I would like to give a special thank you to one of your staff, Artan, who gave me assistance , information and worked with me in arranging my many tours and dinners during my short stay . Three of my friends were also guest during this time and they too were impressed by his knowledge of the city and hotel, patience and courteous manners. Upon our future visits to Florence, we will be guest once again at your hotel.
Once again thank you for making my vacation so enjoyable.
I just wanted to tell you that we are home, safely, and that we greatly enjoyed staying at the Hotel Ritz. We appreciated all the fine attention, and enjoyed rooms #53 and 43 very much. Thank to the Hotel Athena if you speak with them, and for referring us to the Cisterna in San G.
Bruce and Myra Patner
Subject: Attention Irini
I don't know if you will remember us or not. We stayed at your hotel from September 9 through the 12th with our friends the Scanian's. I wanted to thank you for all your kindnesses while we were with you. You graciously answered all our many questions and we appreciated it.
We returned home yesterday after three wonderful weeks in Europe and you are part of why it was so wonderful.
17 dec 2002
Subject: our stay ay the Ritz
I just wanted to tell you what a wonderful time we had staying at your hotel in November. The hotel was lovely and the staff extremely helpful. I will certainly recommend your hotel to anyone visiting Florence. As for me, I can not wait until I can revisit your lovely city and stay with you again at a future time.
19 May 2002
We enjoyed our stay in Florence. Excellent service. Sara and Federica was very knoledgable and helpful in recommending and directing us to the appropriate places. Thank you. M/M Bruce Summers M/M Mike Calabrese, California, Usa.
Dear Mr. Roberto Lazzeri,
I wanted to srite you this long overdue letter to thank you for an excellent stay at the Hotel Ritz. Not only was the hotel intimate and romantic but also the extra lenghts that your staff went through to make our stay comfortable were incredible. In particular, your front desk clerk Sergio was extraordinary. His kind demeanor and throughtfulness guided us through our first journey to Firenze. His excellent advice included restaurant recommendation and reservations (our favourites being Ristorante del Fagioli and Ristorante Alle Murate), museum insights, and local tidbits that added so much to our trip. However he was not an exception but the standard at your hotel. Every person that worked there, from the cleaning staff to the concierge, was kind, courteous, and generous. They all contributed to our wonderful experience of Italy.
The rooms were also wonderful. During our visit we stayed in two room over a period of six days; one with view of the Santa Croce and the otehr that overlooked the Arno. Both had an italian elegance and intimacy that exemplifies Florentine romance and beauty.
I now recommend the hotel to all my friends that travle to your beautiful city. I also intend to return to Firenze every year and stay at the Hotel Ritz during my visit. Than you again I look forward to staying at your hotel in the near future.
29 Oct 2001
we would like to thank you for your hospitality and kindness given to us both on our rccent visit to Florence. Your staff were extremely helpful and courteous and our visit will live in our memory for many years to come.
Kind regards and thanks again
Nigel and carol Grimmitt
To all the staff
This is just to thank you all so much for your kindness during my husband's time in hospital in Florence. We got home safely and hopefully he will now get well. I hope we will return to visit you and Florence again in our future but in the meantime
with kind regards,
Dear Hotel Manager,
we would like to thank your kind staff for all their hospitality. Our stay was very pleasant. The room and breakfast was very much satisfactory. We were particularly impresssed with the friendly and kind manner of the woman at the front desk.
Karen Watson & Paul Johnson
My friend, Nancy, and I would like to thank you for our wonderful stay at the Ritz. You all made us feel welcome and comfortable, the room was lovely, your suggested restaurants were delicious, and the view from the room was a highlight of our trip. We both will look forward to next time. Grazie mille ! Janie Coulter
Julie and I want to thank everyone at The Ritz for your kindness and helpfulness during our stay last week. We had a wonderful visit to Florence and Tuscany.
Caren and I would like to say thanks to the Staff of the Ritz Hotel for the support and friendly services we received. You helped to make our first trip to Italy a very pleasant and enjoyable stay.
We both would like to wish ALL of you a very Happy Holiday Season!
Don & Caren Bizzell
I would like to thank you, on behalf of my wife and I, for such a memorable stay in Florence. The attitude, friendliness and warmth of your staff could not be exceeded. I look forward to a return visit.
Thank you once again,
Matthew and Doris Bowes.
I just wanted to let you know how much I enjoyed staying at your hotel -- despite all the rain. I will definately recommend your hotel to anyone I know who might be visiting Florence. I hope I can come back again soon. Thank you again for the warm hospitality and for helping to make my stay in Florence very special.
My husband and I would like to thank you for the warm hospitality you bestowed
on us during our stay in Florence. Special thanks to Roberto and the two lovely
blond ladies (I'm sorry I forgot their names) who were so helpful and friendly.
The room was lovely and the hotel was perfect.
We wish you a happy and healthy New Year and hope to get the chance to return to lovely Florence again.
Davida and Alan Foxman
We arrived home safely yesterday afternoon. We have many wonderful memories
of our stay in Florence and of your hospitality to us.
Lucy and Ino Martinez
Sat, 23 Oct 1999
Subject: Hotel visit
Now that are back at home in (... ...) USA I want to express to you that of the various places we stayed in Italy and Sicily the Hotel Ritz was by far the best and most of all, made our visit to Firenze the most enjoyable! The price was right, the breakfast excellent, the room clean, bright, and spacious with an excellent open view out to the river Arno and Michelangelo Piazzale. That we especially enjoyed as living in the opne spaces of Montana we sometimes feel confined in the cities of Europe. Montana is over 500 miles by 300 miles with only 800,000 population. But we enjoyed Firenze so much more than Rome, much due to the comfort of teh Ritz and yet the easy access to the city. We had dinner at the PZA Signoria every night, enjoyed the concerts there, but mostly, since we walk everywhere on our travels by evening we are exhausted and are much more comfortable in sidewalk cafes. Anyway, thank you again and we will certainly pass the word about the Ritz to our travel friends here in (K...). We were at the Ritz September 16th for four nights. Thomas & Marion Best
to whom it may concern,
I stayed there in March of 1998 with (...) and I just wanted to say that I loved Florence, I loved your hotel and I wish I can have another opportunity to visit florence again. (My email is ...).
Once again thank you for the great service, great room and great view.
Ciao Hotel Ritz
just a short nopte to say thank you for making us so welcome during our last weekend.
It was our first time to Florence (and Italy) and we had a great time. We were especially pleased with the room with balcony and the great views of the Arno. We also enjoyed many of the restaurants / bars you recommended such as Lattini, Rampe, Cuculio and Garga.
Maybe we will visit again one day?
Steve Stock & Jacqueline (room 32)
Did you get the pictures of all of us yet? I didn't want you girls fighting over pictures of me - that's why I sent one to each of you. It's beautiful here - of course nothing can compare to Firenze.
Hi, just browsing your excellent Florence home page and became homesick for Italy. hope to return again this year. Best personal regards to you and your staff.
Charles & Jean g/Geoly
Mrs. Geoly and I want to than you for a very enjoyable stay. We thought that the Ritz was an excellent hotel. Mr. Roberto is a ver good host.
20 dec 1998
Salve a tutti,
siamo una coppia di giovani difanzati e l'anno scorso abbiamo alloggiato nel
vostro splendido Hotel per due notti. Siamo stati talmente bene che abbiamo
intenzione di ritornarci anche quest'estate perchè oltre ad essere un
bell'albergo, abbiamo anche trovato molta cortesia e disponibilità da
E poi lo stile e l'arredamento ci è risultato di ottimo gusto e perfettamente intonato con la vostra splendida città. Firenze è una città veramente stupenda, artistica e affascinante e il vostro Hotel è perfettamente inserito in tale ambiente.
A questo punto non ci rimane altre da fare che salutarvi e darvi un arrivederci
alla prossima estate.
Corrado e Gloria.
8 nov 1998
Dear Staff of the Hotel Ritz Firenze:
Thank you so very much for your wonderful hospitality during our stay in your hotel two weeks ago. Every one on your staff is so warm and helpful that it made our stay in Florence expecially enjoyable. During my vacation in Italy therse past two weeks I had the opportunity to stay in several five-star hotels in Rome,Venice, and Naples. While each of those hotels was certainly extraordianary in its own way, none of them could compare with the friendliness and genuine concern of your hotel staff which made my friends and me feel so welcome. Keep up the good work. Your customer service is outstanding.
Dear Staff of the Hotel Ritz:
Now that we're back and settled, we just wanted to thank you all of you for our delightful stay at the Ritz. Everything about Firenze was wonderful, beginning with the hotel itself. The room and the view were lovely, the location very convenient, and the breakfast gave the necessary fortification for each day's sightseeing. The free email service was really very useful. And everyone was very solicitous and accomodating during my health problem.
Thank you very much, we hope to visit you again someday.
Christine & Robert Malesky
Piero ed Elena Panelli ringraziano per l'ospitalità e cordialmente salutano.
May 23, 1997
we had a wonderful time in Florence at the Ritz, Your staff was great. I have some friends that are travelling to Florence (...)
Sun, 17 Aug 97
Dear David and Emanuele,
We were sorry that we didn't get to meet you during our stay in Firenze. I wanted to let you know how much we enjoyed staying at the Hotel Ritz. The hotel is beautiful and the staff there treated us with great kindness and charm. It was truly a delightful visit.
We will certainly recommend the Hotel ritz to friends and family who may visit Firenze and if we return ourselves, you can be sure that we will be your guests again.
Thank you for the wonderful hospitality.
Barbara and Jim Pistrang.
My many thanks to your hotel especially Maunola. your staff was very good to
get dr. Carlo Smorlesi to help me with my illness. (...) My regards to Kojak
as well !!!